Get in Touch
We'd love to hear from you. Whether you're a customer with a question or an operator looking to join, we're here to help.
Got an urgent booking issue? Please use our Support Centre so we can route your query correctly. If you already have a booking, enter your booking reference there to access the right support options.
Contact us
Drop us an email
We typically reply within one business day.
hello@cabmatch.co.ukPrefer a call? Request a callback
Who to contact
Who should I contact?
Customers
Questions about a quote, a booking, or how CabMatch works? We're happy to help.
- Quote or booking enquiries
- Cancellations and changes
- General platform questions
- Feedback and complaints
Taxi and Private Hire Operators
Interested in joining CabMatch, or already a partner with an account or billing question?
- Becoming a CabMatch operator
- Subscriptions and billing
- Account and profile help
- Partnership and advertising enquiries
Quick links
Find what you need
Many questions can be answered without getting in touch at all.
Ready to compare quotes?
Post your trip in under a minute and get instant quotes from licensed local operators — completely free.
Get Your Quote Now