Privacy Policy

Last updated: 26 July 2026

Our Commitment to Your Privacy

At CabMatch, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our taxi quote comparison service.

Information We Collect

Personal Information

  • Name and contact details (email address, phone number)
  • Travel information (pickup/dropoff locations, travel dates and times)
  • Account credentials (username, encrypted password)
  • Communication history with taxi companies

Technical Information

  • IP address and device information
  • Browser type and usage data
  • Location data (when permission is granted)
  • Cookies and similar tracking technologies

How We Use Your Information

Your Details Are Protected Until You Accept a Quote

We only share your personal contact details with taxi companies when you accept their quote. Until then, your information remains private and secure.

  • To provide our taxi quote comparison service
  • To facilitate communication between you and taxi companies
  • To improve our platform and user experience
  • To send service-related notifications and updates
  • To comply with legal obligations

When We Share Your Information

With Taxi Companies

We share your information with taxi companies only when:

  • You accept their quote for your journey
  • You initiate direct communication with them
  • It's necessary to provide the agreed transport service

Legal Requirements

We may disclose your information if required by law, court order, or regulatory authority.

Data Security

We implement appropriate technical and organizational measures to protect your personal information:

  • Encrypted data transmission (SSL/TLS)
  • Secure password storage with encryption
  • Regular security audits and updates
  • Access controls and staff training
  • Secure data centers and backup systems

Your Rights

Under UK data protection laws, you have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Delete your data (right to be forgotten)
  • Restrict processing of your data
  • Data portability
  • Object to processing
  • Withdraw consent at any time

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: privacy@cabmatch.co.uk

Address: CabMatch, Privacy Department, Portsmouth, UK

Policy Updates

We may update this Privacy Policy from time to time. When we make significant changes, we will notify you via email or by displaying a prominent notice on our website. Your continued use of our service after any changes constitutes acceptance of the updated policy.